How to Win Friends and Influence People was probably the first and still is one of the best books of its kind that leads people to success in organizational environments. Both personally and professionally, Dale Carnegie Training still uses this time-tested advice as the foundation for our courses and seminars here in the Northwest and across the country and the globe.
In this groundbreaking guidebook, there are four main sections that explore the techniques needed to improve relationships and build camaraderie in both business and families. Part Four focuses on: Be a Leader: How to Change People Without Giving Offense or Arousing Resentment. This section is invaluable in today’s often stressful environments where challenges and mistakes can happen. By slowing down a situation before it escalates, relationships can often get stronger.
Here are the nine principles that improve relationships and leadership success:
- Begin with praise and honest appreciation.
- Call attention to people’s mistakes indirectly.
- Talk about your own mistakes before criticizing the other person.
- Ask questions instead of giving direct orders.
- Let the other person save face.
- Praise every improvement.
- Give the other person a fine reputation to live up to.
- Use encouragement. Make the fault seem easy to correct.
- Make the other person happy about doing what you suggest.
Dale Carnegie Training has the foundation within its core principles to focus on teambuilding and employee engagement which strengthens an organization’s culture and work environment. Countless numbers of sales professionals and leaders have followed these core values and have improved their lifestyles and their careers.
The training offered within our classes and seminars have given management the tools needed to lead with the ability to motivate with skill and effectiveness.
The results people achieve from the Carnegie Principles build enthusiasm and strengthen relationships. As Dale Carnegie wrote back in 1936, Winning Friends and Influencing People is a book of action. The message is driven by both the education and the knowledge.
It is all about people.
Leadership Training for Managers is coming up on August 6 and August 7. Click here for information.
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