Jessica Nicklos


Graduate Interview: Kathy Karner

March 30, 2015
Graduate Interview: Kathy Karner

Tweet Welcome to our first Dale Carnegie Northwest Graduate Interview, featuring Kathy Karner! We will be featuring interviews with our grads every so often, to give insights and thoughts about their experience with the course. ** What has been the major benefit that you’ve seen from taking the Dale Carnegie Course? So many benefits,...
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Don Crace, Owner and President of Dale Carnegie Training Franchises in Washington, Oregon, and Idaho Celebrate 30 Years of Service

February 14, 2013
Don Crace, Owner and President of Dale Carnegie Training Franchises in Washington, Oregon, and Idaho Celebrate 30 Years of Service

Tweet Don Crace, Owner and President of Dale Carnegie Training Franchises in Washington, Oregon, and Idaho, was recently honored for his 30 years of service with Dale Carnegie.  Don has been a dedicated proponent of Dale Carnegie Training, and he has worked with some of the largest, most successful companies and people in the...
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Summarize Your Points—Even in a Short Speech

November 7, 2012
Summarize Your Points—Even in a Short Speech

Tweet Even in a short talk of three to five minutes, a speaker is very apt to cover so much ground that at the close the listeners are a little hazy about all his main points. However, few speakers realize that. They are misled into assuming that because these points are crystal clear in...
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Tips for Providing Superb Customer Service

November 7, 2012
Tips for Providing Superb Customer Service

Tweet If you think about it, there is no company out there that has complete market domination.  Where there is Coca Cola, there’s Pepsi.  Where there is Microsoft, there’s Apple.  Just about every single business has a competitor that may provide a competing product or service of equal value to the customer, and arguably...
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Mistakes Will Happen—Here’s How to Deal With Them

November 7, 2012
Mistakes Will Happen—Here’s How to Deal With Them

Tweet Knowing that mistakes are inevitable allows you to prepare yourself and your employees on how to deal with a problem when one arises. Because when they do, it is all about how everyone responds after the fact. With that said, below you will find four tips for dealing with mistakes. 1. Accept What...
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The Power of a Warm Smile

October 25, 2012
The Power of a Warm Smile

Tweet In his book How to Develop Self Confidence & Influence People by Public Speaking, Dale Carnegie recounted the time we was writing about the life story of a certain New York banker for the American Magazine.Carnegie asked one of the banker’s friends to explain the reason for his success. No small amount of...
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The Importance of a Motivated Sales Team

October 25, 2012
The Importance of a Motivated Sales Team

Tweet Motivation is a key component for any kind of success, no matter what the venture. In today’s competitive business world it is an enormously effective tool, and its applications are much more obvious than anywhere else, perhaps, because the effects are immediately visible. Motivations enters the picture when it’s necessary to begin something,...
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7 Ingredients for Business Listening

October 25, 2012
7 Ingredients for Business Listening

Tweet During the hectic Washington business week on our best days, we are pretty good information gatherers seeking solutions and changing directions because we are listening well; on our worst days, we will tune others out, draw quick conclusions, and half listen to all the conversations we are a part of all day long....
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Qualities of Leadership

October 25, 2012
Qualities of Leadership

Tweet Leadership is at the root of all successes.  If you work hard, use resources, and have the drive to be a good leader, you can achieve great results.  Leadership is defined as driving or directing a group, but it’s also much more than that. When a business has solid leadership, they have more...
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