One of the first lessons in good customer service is to always under promise and over deliver. This lesson carries through to leadership, sales, and even employee engagement. But this can sometimes seem challenging to understand and implement. After all, don’t you want to make great promises, rather than ones that seem underwhelming? Of course!…
Category: Sales Skills
11 Secrets for Sales Success
In sales, it is all about attitude and positive energy. Of course, here in the Northwest, good salespeople need to manage a portfolio of prospects and maintain a loyal owner base, but getting to that point is all conceptual. It takes consistency of mental focus and a true commitment to success. Generating business means dedicating…
Following Through with Your Customers
Some companies are having a very difficult time trying to overcome the obstacles presented by the challenging state of the economy. While in the past the main driver of business was through word of mouth, with a declining number in the customer base, companies need to find a new way to promote themselves. A great…
5 Factors to Build Sales Success
Selling is a great profession with a high ceiling for both success and opportunity. Building relationships and motivating prospects are important strategies for success. In fact, they are the foundation for opportunity. It is still the basic common sense strategies like listening and being knowledgeable that can make a sales week. Yet, how do salespeople…